PRIVACY POLICY

Effective Date: June 5, 2025  Ah-ha Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any other capacity.  

1.   Information We Collect 

We may collect the following types of information: 

a. Personal Information 

When you interact with Ah-ha Solutions, we may collect personal information including but not limited to:    

• Full name     
• Email address     
• Phone number     
• Mailing address     
• Professional credentials or job title     
• Health information (only as required and permitted under applicable laws) 

b. Health Information (if applicable)

 If our consulting services involve patient-related data, we may collect limited Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA), including: 

• Medical history 
• Diagnostic results 
• Treatment plans 

c. Non-Personal Information 

We may also collect non-identifiable information such as: 

• IP address 
• Browser type 
• Device type 
• Usage data on our website (via cookies or analytics tools)   

2. How We Use Your Information 

We use your information for purposes including: 

• Providing medical consulting services 
• Responding to inquiries or requests 
• Improving our services and website 
• Fulfilling contractual obligations 
• Ensuring legal and regulatory compliance 
•  

3. How We Share Your Information  

We do not sell your information. We may share your information only under the following circumstances: 

• With Service Providers: We may share data with trusted third-party vendors who help us operate our business (e.g., IT support, analytics providers), under strict confidentiality agreements. 
• With Healthcare Partners: If necessary and authorized, we may share information with healthcare institutions or professionals involved in the consulting process. 
• Legal Requirements: We may disclose information to comply with legal obligations, enforce our policies, or protect rights, property, or safety. 
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.  

4. Data Security  

We implement appropriate technical and organizational measures to protect your information. This includes encryption, secure servers, and access control protocols. However, no method of transmission or storage is 100% secure.  

5. Your Choices and Rights

Depending on your jurisdiction, you may have the right to:

• Access or correct your personal information
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent where applicable

To exercise these rights, please contact us at: jean@joertel.com

6. HIPAA Compliance  

If we receive, use, or disclose PHI in the course of providing services, we comply with HIPAA standards and may enter into Business Associate Agreements (BAAs) as required.  

7. Cookies and Tracking Technologies  

Our website may use cookies or similar technologies to enhance user experience and gather usage data. You can modify your browser settings to block or delete cookies.  

8. Children’s Privacy  

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. 

 
9. Changes to This Privacy Policy  

We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated “Effective Date.”  

10. Contact Us  

If you have any questions about this Privacy Policy or our data practices, please contact us at:  

Ah-ha Solutions 

PO Box 238049

Orange FL 32123 

Email: jean@joertel.com